Privacy Policy
Effective date: March 25, 2026
1. Introduction
IncidentMind LLC ("IncidentMind," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website incidentmind.com or engage with our services.
2. Information We Collect
Information you provide
- Contact information: name, email address, company name, and job title when you book a call, fill out a form, or email us.
- Engagement data: project requirements, technical details, and communications shared during consulting engagements.
Information collected automatically
- Usage data: pages visited, time on site, referral source, browser type, device type, and IP address.
- Cookies: We use essential cookies only. We do not use advertising or tracking cookies.
3. How We Use Your Information
- To respond to inquiries and schedule consultations
- To deliver and improve our services
- To communicate about engagements, updates, or changes to our terms
- To analyze website usage and improve the user experience
- To comply with legal obligations
4. Information Sharing
We do not sell, rent, or trade your personal information. We may share information with:
- Service providers: hosting, analytics, scheduling, and email services that help us operate
- Legal requirements: when required by law, regulation, or legal process
- Business transfers: in connection with a merger, acquisition, or sale of assets
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure.
6. Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this policy, or as required by law.
7. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal data. To exercise these rights, contact us at [email protected].
8. Third-Party Links
Our website may contain links to third-party sites (GitHub, LinkedIn, Calendly). We are not responsible for the privacy practices of those sites.
9. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect information from children.
10. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated effective date.
11. Contact
If you have questions about this Privacy Policy, contact us at:
IncidentMind LLC
Email: [email protected]
Location: Durham, NC